About Our Phone Coaching Program
As a health care provider, you play an important role in your patients’ well-being and overall health. For patients who use tobacco and nicotine products, you are an important source of information and support in their cessation efforts. We provide you with the resources you need to help your patients quit and lead a healthier lifestyle.
- ASK every patient if they use tobacco at each encounter and document status
- ADVISE patients to quit
- REFER patients who are ready to quit tobacco to Quitline Iowa
About the Quitline Iowa
Quitline Iowa services are provided by National Jewish Health and administered by the Iowa Departmebt of Public Health Division of Tobacco Use Prevention & Control. Research shows that smokers who use Quitline services are more likely to successfully quit than smokers who try to quit on their own. NJH is the nation’s leading respiratory hospital and is the largest nonprofit provider of tobacco cessation services in the United States. Since 2002, NJH has been offering services tailored to individual smoker’s needs. Trained coaches work closely with individuals to develop coping skills to quit tobacco use and remain tobacco-free.
The quitline provides:
- Personalized, telephone coaching
- You may be eligible for free NRT Online support program with forums to talk with other quitters
- Email and text program for phone and web participants
- Free mobile app for download
- Pregnancy/Post-partum program with dedicated coaches Educational materials
Learn more about the Quitline and Iowa programs.
Learn about helpful tips and tools for working with patients to quit tobacco. Our educational resources include general information about the Quitline and how to refer, as well as other educational modules such as using the Ask, Advise and Refer brief intervention with your patients. Some modules are also certified for continuing education credit.
How does a Provider Refer a Patient
There are two easy ways to refer your patients to the Quitline Iowa:
- Print out the referral form and fax it to 1-800-261-6259
- Click on “Provider Web Referral” to send an online referral
For patients with an NRT contraindication (heart disease or conditions, uncontrolled blood pressure, stroke or heart attack within the last year, pregnant or breast feeding), please fax medical consent form with referral.
What a Provider Can Expect
- A patient being referred will receive a call within 24 hours
- Provider will receive faxback notifications, including when fax is received, if patient enrolls in the program, NRT shipments, and completion of program
- Provider will also be notified if patient was unreachable after three attempts